CANCELATION OF BOOKING
If you the customer cancel your booking at a later date your booking fee will be non-refundable . Bookings cancelled within six weeks of the event will be payable in full.
LIMIT OF OUR LIABILITY
We will not be liable for any delays caused by circumstances, which are beyond our reasonable control. We will not be liable for and radio signal losses, battery failures, equipment failure and or material defects, which are beyond our control. Any refunds for the EVENT will be limited to no more than the original sums involved. In the unlikely event of a total video failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.
We will make every effort to ensure that the audio in the ceremony and at the speeches are of a high quality, however we cannot be held responsible for PA systems in Venues that are to loud.
BLG Video & Audio Productions holds the copyright to all footage and may show extracts for demonstration purposes.
Please remember that the filming of your Wedding Ceremony is subject to approval from your Minister/Priest/Registrar
1. Accessing our Site
1.1 We cannot guarantee that our Site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of our Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt our Site or any computer system, server, router or any other internet-connected device.
1.2 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our Site and is compatible with our Site. You also understand that we cannot and do not guarantee or warrant that any content on our Site will be free from infection, viruses and/ or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.
1.4 We reserve the right, in our discretion, to withdraw, suspend or modify our Site or certain features or parts of our Site with or without notice to you, where we have reason to do so. There may also be times when our Site or certain features or parts of our Site become unavailable, whether on a scheduled or unscheduled basis. You agree that we will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of our Site or any service available on or through our Site.
2. Using our Site
2.1 You must use our Site and the information available from our Site responsibly. No such information may be used for or in connection with any unlawful, immoral or anti-social purpose, or in a manner which is or may be damaging to our name or reputation.
2.2 You cannot use our Site:
a. for any unlawful purpose;
b. to send spam;
c. to harm, threaten, abuse or harass another person, or in a way that invades someone's privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;
d. to create, check, confirm, update or amend your own or someone else's databases, records, directories, customer lists, mailing or prospecting lists;
e. to tamper with, update or change any part of our Site;
f. in a way that affects how it is run;
g. in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers' communications and technical systems as determined by us; or
h. using any automated means to monitor or copy our Site or its content, or to interfere with or attempt to interfere with how our Site works.
3. Intellectual property rights
1.1 We are committed to protecting and respecting your privacy.
1.3 For the purpose of European Union Data Protection legislation, we (as defined and detailed in our Site) are the data controller.
2. Information we may collect from you
2.1 We may collect and process the following data about you:
2.1.1 information that you provide by filling in forms on our Site, including but not limited to, information provided at the time of registering to use our Site. We may also ask you for information when you enter a competition or promotion sponsored by us;
2.1.2 information from surveys that we use for research purposes, if you choose to respond to them;
2.1.3 communications you send to us, for example to report a problem with or submit a comment regarding our Site.
2.1.4 details of your visits to our Site, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required our otherwise and the resources that you access.
3. IP addresses and cookies
3.1 We may collect information about your computer, including, where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
3.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service. They enable us to:
3.2.1 estimate our audience size and usage pattern;
3.2.2 store information about your preferences, and so allow us to customise our Site according to your individual interests;
3.2.3 speed up your searches; and
3.2.4 recognise you when you return to our Site.
4. What cookies are used on our Site
4.1 The cookies we use on our Site are broadly grouped into the following categories:
Essential – Some of the cookies on our Site are essential for us to be able to provide you with a service you have requested. An example of this could be a cookie used to enable you to log into your account on our Site or which allows communication between your browser and our Site. Our cookie preference cookie described in the section “How can I reject or opt out of receiving cookies?” is also an essential cookie. You may not be able to use our Site without these cookies.
Analytics – We use analytics cookies to helps us understand how users engage with our Site. An example is counting the number of different people coming to our Site or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited our Site once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our Site was performing and improve it without these cookies.
Social Sharing – We use third party cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about us or our products or services. Please see our “Third Party Cookies” section below for more details.
Interest-Based Advertising – You will have noticed that when you visit websites you will be shown adverts for products and services you may wish to buy. The money made by website owners for showing third party adverts on their websites often pays for the cost of running the website and therefore usually allows you to use the website without having to pay a registration or usage fee. To try and ensure that the adverts you see are relevant to you third party cookies may be used to collect information about the types of things that interest you, for example websites you visit and the geography that you are based in. Having these cookies does not increase the number of adverts you will be shown, but simply makes the adverts you see more relevant. Please see our “Third Party Cookies” section below for more details.
5. Where we store your personal data
5.1 We store your personal data in our records for tax Reasons, i.e when you sign a contract, these contracts are stored in a safe for 7 years plus 1. we also keep your information on our computer calendar, from the date you sign the contract until we finish your video.
5.2 We Also keep all footage for one year after your event, so that if you need anything it is there. We will delete all footage one year after you event.
6. Your rights
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking or un-checking (as directed) certain boxes on the forms we use to collect your data or by following the unsubscribe link on any marketing emails we send you. You can also exercise the right at any time by contacting us using the details set out on our Site.
7. Access to your information
7.1 The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee not exceeding £10 to meet our costs in providing you with details of the information we hold about you.
9. How to contact us